Refund policy

🔄 2. Refund & Return Policy

Returns:
We accept returns within 7 days of receiving your order.

To be eligible:

• Item must be unused and in original packaging

• Proof of purchase required

Non-returnable items:

• Hygiene products (e.g. lashes, skincare if opened)

• Sale items

Refunds:
Once your return is received and inspected:

• Approved refunds are processed within 5–10 business days

Return Shipping:
Customers are responsible for return shipping costs unless the item is defective or incorrect.